Healthcare, Vision · Case study

Modernizing a global voice network from legacy to a NextGen platform

Global Eye Care Company Collaboration advisory 4 min read
Global
Multi-region deployment
NextGen
Voice platform delivered
Redundant
Resilient by design
The challenge

A legacy voice network could not keep pace with an international footprint. As the company grew from a couple of local sites to numerous international data centers, voice reliability became critical to the customer experience and to smooth global operations.

What we did

A clear path from tangle to plan

  1. 1

    Assessed the legacy voice environment and defined requirements for a redundant, resilient NextGen platform.

  2. 2

    Designed a network and voice architecture spanning multiple international data centers.

  3. 3

    Sourced and coordinated the deployment across regions with independence from any single vendor.

  4. 4

    Built in redundancy so global operations no longer hinged on one site.

Level Up Your Tech Stack

Ready to simplify your technology buying?

Talk to a Levetech solutions advisor. One partner across every vendor, from the decision to the deployment.